Securing Guest Wi-Fi in Offices, Hotels and Retail Stores

Visitors, customers and contractors expect Wi-Fi. When it shares infrastructure with your business network, a single misconfiguration can expose point-of-sale systems, cameras or internal servers to anyone in the lobby.

Isolate completely

• Put guests on their own SSID and VLAN, routed straight to the internet.
• Block all traffic from the guest network to internal subnets at the firewall — not just on the access point.
• Enable client isolation so guest devices cannot talk to each other.

Control usage

• Bandwidth limits per user so one download does not slow everyone down.
• Session time limits and automatic logout.
• Content filtering for malware and inappropriate sites.

Authentication and compliance

In India, public Wi-Fi providers are expected to authenticate users and keep usage logs. A captive portal with OTP-based login, plus log retention, helps meet those expectations and lets you trace abuse.

Protect the infrastructure itself

• Change default credentials on controllers and access points.
• Keep firmware updated.
• Restrict management access to an internal admin network.

Our engineers design secure guest networks for offices, hotels and retail chains. Learn more about our Network Security service or ask for a Wi-Fi review.